FAQs: Frequently Asked Questions About Your Appointment

Do I need to come early for my first appointment?

Yes, please arrive 15 minutes early for preliminary paperwork.

What should I wear to my appointments?

Comfortable clothing is best, but it is not necessary.

Do I need a referral?

You do not need a referral for Chiropractic Care, Massage or Acupuncture.

However, you may need a referral for Physical Therapy. Often, Chiropractors can be the referring physician. If you need an MD referral…

•The referral can be faxed to (612) 564-7373
referral PDF

Do I need to see a physician before coming to my first appointment?


What paperwork and other information do I need to bring to my first appointment?

  • Imaging and imaging reports
  • Insurance card
  • Government issued ID (driver’s license)
  • Referral, if necessary

Are your services covered by insurance?

Yes, services are covered by insurance, but coverage varies per insurance provider. We recommend you confirm coverage of services with your insurance provider beforehand. If benefits are available, we will verify your insurance as a courtesy, but that is not a guarantee of payment. You are ultimately responsible to understand your policy, covered and non-services, and out-of-pocket expenses.

How do I request a copy of my medical records?

A signed release form is required, which is available at our front desk.

What type of payment do you accept?

  • Visa
  • Master Card
  • Discover
  • Cash

Are services eligible for reimbursement through HSA or FSA?

Yes, but specific services may vary.

What is the Cancellation Policy?

We require a 24-hour notice for cancellation for appointments. The fee for missed appointments or those cancelled with less than 24-hour notice is:
$20 for a Chiropractic appointment
$40 for a Massage Appointment
$60 for a Physical Therapy Appointment